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  • Services | Support services

    Support Services

    Support services that keep your Dynamics system running as smoothly as possible.

    A successful ERP, CRM, or BI deployment requires constant maintenance and support. Issues may arise in live usage no matter how carefully the system has been implemented. You need a solid team who can keep the impact of these issues to the minimum, reducing your risk and “got your back” in general.
    An ERP system – like a living organism – needs constant monitoring, care and improvement to provide real benefits. We consider ourselves “gardeners” who are not only handling issues but looking for opportunities to improve and suggest you better methods, better ways to manage your processes in Dynamics. Our support services include issue resolution, system maintenance, gap analysis, and development of customized enhancements, upgrades, and escalation procedures as well as post-resolution follow-up.

    Benefits of our support services:

    • Support hours are flexible and can be used for training, break-fix, customizations, strategic consulting, functional consulting, or development
    • Access to senior staff
    • Assigned Account Manager
    • Flexible pricing options
    • One – stop shop – your issues are handled by a multidisciplinary team, a mix of functional and technical experts
    • Access to online support site to log issues to be resolved
    Call us for a support offer!

    We are happy to discuss all available support options with you.