A successful ERP, CRM, or BI deployment requires constant maintenance and support. Issues may arise in live usage no matter how carefully the system has been implemented. You need a solid team who can keep the impact of these issues to the minimum, reducing your risk and “got your back” in general.
An ERP system – like a living organism – needs constant monitoring, care and improvement to provide real benefits. We consider ourselves “gardeners” who are not only handling issues but looking for opportunities to improve and suggest you better methods, better ways to manage your processes in Dynamics. Our support services include issue resolution, system maintenance, gap analysis, and development of customized enhancements, upgrades, and escalation procedures as well as post-resolution follow-up.