Microsoft Dynamics 365 represents the new world of cloud ERP and as such it opens a new world of what is possible with using an ERP solution.
Dynamics offers the the full functionality of the on-premise Dynamics AX 2012 R3 solution as Dynamics 365 Operations Plan and the full Dynamics CRM suite as Customer Engagement Plan as one package. All this with a web browser user interface and fully running on Microsoft Azure cloud. Finance and Operations and Customer Engagement (CRM) are integrated by powerful Microsoft technology. Sales staff can use Dynamics CRM features as they like it with the relevant data passed to Dynamics 365 for Finance and Operations.
A stable, scalable platform, rich functionality and easy integration options are nice, but they matter only if it enables you to run your processes smoothly and to provide the necessary information to make sound business decisions. It is a set of tools where it is up to you and your consultant to pick the best tools for the job and to use it in the best possible way. If you select the right tool and use them the right way, you will be successful. Pick even the highest quality tool, if it is not for the job, or if you can not use it, the job will not be done properly. In other words, the way how you implement an ERP/CRM system makes a big difference – it can make or break your business.
We at BIZTUP take this “toolbox approach” very seriously; our team has decades of experience in advising you how to leverage the possibilities of Microsoft Dynamics the best possible way. We concentrate on the people and on the business processes and find the best ways to accommodate to these processes by finding the best features in Microsoft Dynamics.